Privacy policy
Tri Technology Inc. – Privacy Policy
Effective Date: 12/12/2025
This Privacy Policy explains how Tri Technology Inc. (“Tri Technology,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our websites, products, or services (collectively, the “Services”). By using the Services, you agree to the practices described in this Policy.
1. Information We Collect
We collect personal information in the following ways:
Information you provide:
• Name, email address, phone number, mailing address
• Account login credentials
• Payment information
• Project-related files or communications
• Any information you submit through contact forms or support channels
Information collected automatically:
• IP address, device information, browser type, operating system
• Usage data such as pages viewed, links clicked, and session logs
• Approximate location based on IP address
• Cookies and similar tracking technologies
Information from third parties:
• Payment processors
• Analytics providers
• Social media platforms (if you interact with our pages or accounts)
• Public or commercially available databases
We do not intentionally collect “sensitive personal information” unless legally required.
2. How We Use Personal Information
We use personal information to:
• Operate, maintain, and improve our website and Services
• Process payments, orders, and project requests
• Communicate with you regarding your account or inquiries
• Provide customer support
• Analyze usage and improve website performance
• Detect and prevent fraud or security issues
• Comply with legal obligations
• Send optional marketing messages when permitted by law
We use personal information only when a lawful basis applies, including consent, contract performance, legal obligations, or legitimate interests.
3. Legal Bases for Processing (EU/UK)
If you are located in the EU or UK, we process your personal information under the following legal bases:
• Contract: To provide requested Services
• Legitimate Interests: Site security, service improvement, internal analytics
• Legal Obligations: Compliance with tax, accounting, and regulatory requirements
• Consent: For optional uses such as marketing communications
4. When We Share Personal Information
We do not sell personal information.
We may share information with the following categories of third parties:
• Service providers such as hosting, analytics, payment processing, shipping, engineering support, and communication tools
• Professional advisors (legal, tax, accounting)
• Business transferees in connection with mergers or acquisitions
• Authorities when required by law or to protect rights and safety
Service providers are contractually required to use personal information only for their assigned tasks and to maintain confidentiality and security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, understand usage, improve performance, and support security. Some cookies are essential. Others are optional and may require your consent depending on your location. For more details, please review our Cookie Notice.
6. Social Media and Third-Party Logins
If you interact with our Services through a social media platform or third-party login, we may receive information consistent with your privacy settings on that platform. Their use of your information is governed by their own privacy policies.
7. Data Retention
We retain personal information only for as long as necessary to:
• Provide the Services
• Meet legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
When retention is no longer required, we delete or anonymize the data.
8. Data Security
We use administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is entirely secure. Your use of the Services is at your own risk.
9. Children’s Privacy
The Services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that we have collected such information, we will delete it promptly.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• Access
• Correction
• Deletion
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent
• Opt-out of certain data uses (U.S. state laws)
To exercise your rights, contact support@tri.tech
. We may need to verify your identity before fulfilling your request.
EU/UK residents may file a complaint with their local data protection authority.
Canadian residents may withdraw consent at any time, subject to legal limitations.
11. Do Not Track
We do not currently respond to browser Do Not Track signals, as no standard has been established.
12. International Transfers
Personal information may be stored or processed in the United States or other countries where our service providers operate. For international transfers, we use appropriate safeguards such as contractual data protection clauses.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated Effective Date. Continued use of the Services after changes indicates acceptance.
14. Contact Us
Tri Technology Inc.
1140 N 1200 W
Orem, Utah 84057, USA
Email: support@tri.tech
